Although we can treat odors caused by several different types of contamination the most common it is pet urine. The first step on treating odors is detection of contaminated areas and assessing the level of treatment needed. Then we treat the affected area in one of 2 ways.
1. Minor Odor Treatment - Included Free With Any Cleaning
If the urine is only on the top of the carpet and has not worked its way into the underpad and subfloor this may be all that you need. We use the best deodorizers, which are designed to be safe for people and your family. The enzyme is sprayed on each urine spot before cleaning to eat up the urine bacteria. This procedure will help reduce odor but is not intended on removing severe odor as this is merely treating the carpet fibers. If you can smell the odor when you walk in the room, this is not minor odor. This will help reduce or control the problem, not eliminate it. Minor odor can only be smelled if you are on your hands and knees or on a humid day. The amount of enzymes needed depends on the severity of the problem.
2. Moderate Odor Treatment - Extra Charges Apply
If the urine has made its way down to the underpad but not the subfloor this may save the day. We use subsurface extraction. With this process, we saturate the spot with a special oxidizing deodorizer so the cleaning agent reaches into the padding. We then use the “water claw” sub surface extractor to pull the urine out. This process will reduce the odor significantly, but may or may not completely cure severe problems.
Major Odor Problems
If the contamination very severe or in the subfloor of the carpet, we can treat it just like a moderate contamination and it will improve the situation but it is not a fix. there is only one way to truly take care of the problem. You would have to remove the carpet, clean, and paint an odor barrier onto the subfloor, put in new padding, and replace the carpet with new carpet, or clean the existing carpet. We do not provide this service but can recommend a reliable contractor to help you.